Banfield Pet Hospital

Located conveniently on US-22 in Watchung, this Banfield Pet Hospital is a practice that gets very mixed feedback from the community. With hundreds of reviews to draw from, it seems pet owner experiences can really differ from one visit to the next, so it’s helpful to know what to expect.

Many of the lower ratings point to significant frustrations with scheduling and communication. Several pet owners have run into issues with appointments being double-booked or cancelled at the last minute, particularly when booking online. A common feeling is that the office can be overwhelmed, leading to long waits and a lack of updates on a pet’s status. On the other hand, some clients have had consistently positive experiences, especially for routine services like dental cleanings. They praise the team for being trustworthy, communicative, and focused on educating owners on their pet’s health.

Details can change — check the site or call ahead to confirm hours and services.